I am the owner / administrator on our account. I had MFA set up. I have a new mobile phone and now have no access to the authenticator phone app to allow me to log in. I have been unable to reset this. I am now locked out our company account.
Where am I?
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Hello Dannika,
We have reset your MFA account, please try accessing the site again and let us know if you still have issues.
Thank you - Greg
Hi Greg
Thanks for your response. Its dannika@nulinemedical.com
gill@nulinemedical.com has the same issue but I think I can reset this once I have access.
Kind regards
Hello Nuline,
We are looking into this issue could you please confirm the email Address you are using to Login?
Thank you - Greg