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Welcome to the DocuShare Go Community

Questions about Using Go
Questions about Using Go

See below for answers to frequently asked questions about Using GO!

Please note! This is a read only section for DocuShare GO to share FAQ answers with the user community.

Which file types are supported?

DocuShare Go displays the following supported file types in the viewer:

View and Editable file types: doc, docx, ppt, pptx, rtf, xls, xlsx

View only file types: bmp, cf2, csv, dng, dwg, gif, hpg, igs, jp2, jpeg, jpg, odp, ods,... (More)

If I delete a user from my account, will the files associated with this account be deleted as well?

All files are active in the system to those who have Edit privilege or are an Administrator. If a User is deactivated, the User cannot access DocuShare Go until an Administrator reactivates the User. If a User is deleted, they... (More)

Can I share a file with someone not part of my Go account?

Yes, you can share files with individuals both inside and outside your DocuShare Go account.

Is there a file maximum upload size?

4TB for one file. Limited by the storage purchased for the DocuShare Go account.