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Welcome to the DocuShare Go Community

Questions about Using Go
Questions about Using Go

See below for answers to frequently asked questions about Using GO!

Please note! This is a read only section for DocuShare GO to share FAQ answers with the user community.

What do I need to do to start my free trial?

You can start your DocuShare Go 30 day free trial by clicking here Once you start your trial, be sure to explore the Go Community to take full advantage of the what Go can do for you by viewing... (More)

Which file types are supported?

DocuShare Go displays the following supported file types in the viewer:

View and Editable file types: doc, docx, ppt, pptx, rtf, xls, xlsx

View only file types: bmp, cf2, csv, dng, dwg, gif, hpg, igs, jp2, jpeg, jpg, odp, ods,... (More)

If I delete a user from my account, will the files associated with this account be deleted as well?

All files are active in the system to those who have Edit privilege or are an Administrator. If a User is deactivated, the User cannot access DocuShare Go until an Administrator reactivates the User. If a User is deleted, they... (More)

Can I share a file with someone not part of my Go account?

Yes, you can share files with individuals both inside and outside your DocuShare Go account.