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North America Account Help

Have a question about your DocuShare Go account?

Log in to the Community using your DocuShare Go credentials.  Post your question below and be sure to type @DSGoHelp to tag the DocuShare team. 


How do Document Classification and Data Extraction workflows actually work?

I have tried a number of different configurations for both the Document Classification and DC+ Data Extraction content rules, and while I can get trigger folder to work to start a document processing, the document never moves from the trigger... (More)

Using Multi-Factor Authentication with SMS (texting)

Please read this important note from the product team pertaining to enablement of Multi-Factor Authentication with SMS (texting).

When using Multi-Factor Authentication with SMS (texting), the DocuShare Go implementation needs the country code specified and does not allow the ‘+’... (More)

riconoscimento barcode e possibilità di rinominare il file

Overwriting a file with the same name

Is there a warning available if you attempt to upload a file with the same name before it overwrites the existing file in a folder? @DSGoHelp