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Ask your peers in the Community for help with your DS Go questions. Discussions in this space are also moderated by the DS Go team.

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DS Go Product TeamDS Go Team
Posted 7 months ago

Updating your preferred MFA method

While signed into DocuShare Go, navigate to the profile menu and click Account Settings.


From the Account Settings page, click Update MFA to change your authentication option.


Choose SMS to enter your mobile number to authenticate via text message, or... (More)

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Riya B
Posted 7 months ago

Broken Link?

I sent a link to a document to my team and they are suddenly no longer able to access the link.

1 reply
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Is there a way to set sharing links to auto expire?
DS Go Product TeamDS Go Team
Answered 8 months ago

Sharing a link to a document with an expiration date is a simple feature to use!

In the example below, the creator of a marketing promotion would like to share a link to a promotional flyer, but with different expiration... (More)

Thanh D

Liked by Thanh D

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Are you able to share content in DS Go to people without an account?
DS Go Product TeamDS Go Team
Answered 9 months ago

Yes, in the latest version of DocuShare Go the Share feature allows you to both share content directly with users who do not have a DocuShare Go account using their email address or generate a sharable link to connect them... (More)

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Emilia L

Liked by Emilia L